Contact Us
Get in Touch with 3CHI
At 3CHI, customer satisfaction is more than a promise—it’s a priority. Whether you have questions about our products, need help with an order, or want to learn more about hemp-derived cannabinoids, our team is here to help.
We believe clear communication builds trust, and we’re always happy to assist.
How Can We Help You?
Our support team can assist with:
-
Product information & usage guidance
-
Order status & shipping questions
-
Lab testing & ingredient transparency
-
Wholesale & retail partnership inquiries
-
General questions about 3CHI products
No question is too small—we’re committed to delivering a smooth and reliable customer experience.
Contact Information
📧 Email Support
For general inquiries and customer support:
We aim to respond to all emails within 24–48 business hours.
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
📍 Business Address
3CHI
10210 Windhorst Rd
Fishers, IN 46037
United States
Wholesale & Business Inquiries
Interested in carrying 3CHI products or exploring partnership opportunities?
📩 Email:
Our wholesale team works closely with licensed retailers and distributors to ensure reliable supply, competitive pricing, and ongoing support.
Press & Media Requests
For media inquiries, interviews, or brand collaborations:
📧 Email:
We’re always open to meaningful conversations that help educate consumers and advance the hemp industry.
Order Support & Shipping Questions
If you’re reaching out about an existing order, please include:
-
Order number
-
Email used at checkout
-
A brief description of your issue
This helps us resolve your request faster and more efficiently.
Product Safety & Lab Reports
Transparency matters at 3CHI. If you have questions regarding:
-
Certificates of Analysis (COAs)
-
Ingredients or formulations
-
Compliance or testing standards
Our team will be happy to guide you to the correct documentation.
Stay Connected with 3CHI
Follow 3CHI to stay updated on new product launches, educational content, and industry news:
-
Instagram
-
Twitter / X
-
Facebook
(Links can be added here)
We’re Here for You
At 3CHI, we’re proud to stand behind every product we make. When you contact us, you’re connecting with a team that values honesty, innovation, and customer trust.
We look forward to hearing from you—and helping you experience the 3CHI difference.